Terms and conditions

Article 1 – Definitions

1.1 In these terms and conditions, the following terms are used in the following meanings unless otherwise indicated:

Looks Clinics
The user of these general terms and conditions, hereinafter referred to as “Seller”.

Looks Clinics
Dokter Stolteweg 88
8025 AZ Zwolle
t: 038 – 303 55 80
m: info@looksclinics.nl
CoC: 74662910

The natural or legal person with whom the Seller enters into an agreement or to whom the Seller makes an offer, hereinafter referred to as “Customer”.
Agreement: The agreement between the Seller and the Customer.
Webshop: Seller’s online shopping environment in which products and/or services are offered to Customers.
1.2 Intellectual Property: Use of the information on this website is free as long as you do not copy, distribute or otherwise use or misuse this information. You may re-use the information on this website only in accordance with the regulations of mandatory law. Without the express written permission of Looks Clinics, it is not permitted to reuse text, photographic or other materials on this website. Intellectual property belongs to Looks Clinics.

Article 2 – Applicability.

2.1 These general terms and conditions apply to all offers, agreements and deliveries of products and/or services by the Seller to the Customer, unless otherwise agreed in writing.

Article 3 – Offers and Agreements.
3.1 All offers and quotations by the Seller are without obligation and subject to availability of the products and/or services.
3.2 The Agreement is established when the Client places an order through the Webshop and the Seller confirms this order by e-mail.

Article 4 – Prices and Payment

4.1 All prices in the Webshop are stated in Euros and include VAT unless otherwise stated.
4.2 Payment shall be made via the payment methods offered in the Webshop.

Article 5 – Delivery

5.1 The Seller will deliver the order as soon as possible. Delivery time is indicative and subject to product availability.
5.2 The Seller is not liable for delays in delivery caused by third parties or force majeure situations.

Article 6 – Right of withdrawal

6.1 The Customer has the right to rescind the Agreement within 14 days of receiving the products without giving any reason.
6.2 During this reflection period, the Customer will handle the product and its packaging with care. The Customer shall unpack or use the product only to the extent necessary to determine the nature, characteristics and operation of the product.
6.3 To exercise the right of withdrawal, the Customer must notify the Seller by email addressed to info@looksclinics.nl or by calling.
6.4 The Customer must return the product within 14 days of the notification mentioned in 6.3. Once the item is received in good condition you can expect a refund to your account within a week.

Article 7 – Warranty and Complaints

7.1 The Seller guarantees that the products comply with the Agreement, the specifications stated in the offer, the reasonable requirements of soundness and/or usability and the legal provisions and/or government regulations applicable on the date of the conclusion of the Agreement.
7.2 Complaints relating to the products delivered must be reported in writing to the Seller within a reasonable time after the discovery of the defect.

Article 8 – Liability

8.1 The Seller’s liability is limited to the price of the product or service paid by the Customer.
8.2 The Seller shall not be liable for indirect, consequential or immaterial damages arising in any way from the Agreement.

Article 9 – Privacy and Data

9.1 The Seller will keep the Customer’s personal data confidential and will not provide it to third parties without the Customer’s consent.
9.2 The Client consents to the use of his/her data for the performance of the Agreement and for marketing purposes by the Seller.

Article 10 – Applicable law and Disputes.

10.1 These general terms and conditions and the Agreement are governed exclusively by Dutch law.
10.2 All disputes arising from or relating to these general terms and conditions or the Agreement shall be submitted to the competent court in the district in which the Seller is located.

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